Terms and conditions
General conditions of Sale
Art. 1 - General provisions
By browsing this area, the user accesses B&B Villa Agnese, accessible via the url: https://www.grussu.com/. Browsing and transmitting a purchase order on the site implies acceptance of the Conditions and Data Protection Policies adopted by the site indicated therein.
These General Conditions of Sale apply to the provision of services with exclusive reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree No. 206/05 amended by Legislative Decree no. 21/14 and Legislative Decree 70/03) by
B&B Villa Agnese
Via Riu Balbaru, 24
07030, Badesi (SS)
Fiscal Code: GRSNNL61L14F272K
VAT number: 02472950902
The user is required, before accessing the services provided by the site, to read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase.
The user is invited to download and print a copy of the purchase form and these General Conditions of Sale, the terms of which B&B Villa Agnese reserves the right to change unilaterally and without notice.
It is possible to use the site and then access the services provided by it and to purchase these in the following languages:
Italian, English, German
Art. 2 - Object
These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for services on B&B Villa Agnese and do not, however, regulate the provision of services or the sale of products by parties other than seller who are present on the same site through links, banners or other hypertext links.
Before placing orders and purchasing products and services from different subjects, we suggest that you check their conditions of sale.
Art. 3 - Conclusion of the contract
To conclude the purchase contract, it will be necessary to fill in the form in electronic format and send it following the relative instructions.
Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sale including the information on the right of withdrawal and the processing of personal data.
The contract is concluded when the seller receives the form filled in by the user, after verifying the correctness of the data contained therein.
The buyer will be obliged to pay the price from the moment the online order forwarding procedure is completed. This will be done by clicking on the "Book" button at the end of the wizard.
Once the contract is concluded, the seller takes charge of the order for its evasion.
Art. 4 - Registered users
In completing the registration procedures, the user undertakes to follow the instructions on the site and to provide their personal data correctly and truthfully.
Once registered, the user will receive a confirmation email in the email provided by him. Confirmation must be communicated within 48 hours at the latest. After this period, in the absence of confirmation, B&B Villa Agnese will be released from any commitment to the user.
The confirmation will in any case exempt B&B Villa Agnese from any responsibility for the data provided by the user. The user undertakes to promptly inform B&B Villa Agnese of any changes to their data at any time communicated.
If the user then communicates inaccurate or incomplete data or even if there is a dispute by the interested parties about the payments made, B&B Villa Agnese will have the right not to activate or suspend the service until the related deficiencies are rectified.
The user undertakes to maintain the secrecy of his access data and to keep them with due care and diligence and not to transfer them, even temporarily, to third parties.
Art. 5 - Prices
The price of the services will be that indicated from time to time on the site, except where there is an obvious error.
In the event of an error, B&B Villa Agnese will notify the buyer as soon as possible, allowing confirmation of the order at the right amount or cancellation. In any case, there will be no obligation for B&B Villa Agnese to supply what is sold at the lower price incorrectly indicated.
The prices of the site include VAT. Prices are subject to change at any time. The changes do not affect orders for which order confirmation has already been sent.
Once the desired services have been selected, they will be added to the cart. It will be sufficient to follow the purchase instructions, entering or verifying the information requested in each step of the process. The order details can be changed before payment.
Art. 6 - Methods of payment:
Payment can be made via:
Credit card; Bank transfer
In order to guarantee the reservation, the consumer is required to pay a deposit in the amount of 30% of the price of the entire stay, this fee may be changed at the discretion of the structure of whoever takes his place.
The deposit must be paid by the customer only when the hotel confirms the availability of the room and communicates the acceptance of the reservation.
By paying the confirmation deposit, the customer has acknowledged the quality standards of the structure through information material on the on-line site and relative general conditions of sale.
Failure to pay the amount established as a confirmatory deposit within 2 days constitutes a termination clause of the contract by the structure.
It should be noted that reservations will not be guaranteed for which no confirmation deposit will be received.
The balance of the amount of the booked stay must be paid upon arrival in the structure after having checked the accommodation reserved for him by the customer, during which he will be required to check the perfect conditions of the room and promptly report any anomaly found to the reception staff . The balance of the "extra" expenses can be made the evening before the day of departure.
Art. 7 - Delivery
The services provided by the web page will be delivered to the customer immediately and in any case no later than 30 days from the purchase made on the site.
The services will be available online or sent to the e-mail address that the customer provided at the time of purchase.
If the delivery cannot take place for reasons not attributable to either party, the user will be fully refunded of the payment.
Art. 8 - Passing of risk
The risks relating to the products will be borne by the buyer from the time of delivery. The ownership of the services is considered acquired as soon as the complete payment of all the amounts due in relation to the same has been received.
Art. 9 – Check in / Check out
As per international hotel convention, the rooms are available to guests from 3.30 pm on the day of arrival and must be vacated by 11.00 am on the day of departure. The room booked and confirmed by a deposit will be guaranteed to the customer until 10:00 pm on the day of arrival, after this time, in the absence of communications of any delays, the structure will consider itself free from any contractual constraint, being able to reassign the room in question.
Art. 10 - Changes to the reservation by the customer
Any changes to the original booking (reduction of people in the room, period of stay, etc.) requested by telephone or by email must be communicated to the structure at least 10 days before the expected arrival date and a new quote will be reformulated by the structure with the new request.
In case of lack of communication, the management of the structure will withhold three nights stay from the confirmation deposit as compensation and a new quote will be reformulated with the characteristics of the new booking.
Art. 11 - Cancellation penalties
- Before the start of the stay:
The consumer who withdraws from the contract by notifying the structure within 15 days, before the start of the stay, will be charged as a penalty (guaranteed by a deposit) 15% of the entire booked package, after this deadline and in any case the entire deposit will be charged. .
- During the stay:
The customer who, once the stay has begun, will need to reduce the period of stay for personal reasons compared to that booked and guaranteed by the structure, is required to pay the entire period previously booked as this sudden change will result in a non-sale and consequent economic loss of the company in the meantime he will have had to renounce the transfer of the room in question to other booking requests.
Art. 12 - Damages
Any damage to the room not reported on arrival by the customer and found by the staff during the stay will be fully charged to the customer, after having examined the competent technicians, as per the rate table.
Art. 13 - Contacts
Any request for information can be sent by email to the following address firstname.lastname@example.org, by telephone to the following telephone number: +39 079 684479, and by post to the following address:
Via Riu Balbaru, 24
07030, Badesi (SS)
Art. 14 - Applicable law and competent court
These General Conditions of Sale are governed by Italian law and interpreted on the basis of it, without prejudice to any other prevailing imperative rule of the buyer's country of habitual residence. Consequently, the interpretation, execution and termination of the General Conditions of Sale are subject exclusively to Italian law.
Any disputes relating to and / or consequent to the same must be resolved exclusively by the Italian judicial authority. In particular, if the buyer is a Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law.
These conditions were drawn up on 03/16/2021.